Canyon Ranch Benefits

Canyon Ranch Benefits

Canyon Ranch Health Resorts
Offer Great Benefits!

Introduction
Benefits List

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Introduction

Eligible Canyon Ranch staffers enjoy a wide range of benefits. Every effort has been made to design a benefits package that makes employment at Canyon Ranch a rewarding decision.

Benefits List

Bereavement Leave	Resort to Health
Employee Assistance Program	Sick Child Care Reimbursement
Holidays	Sick Leave
Jury & Witness Duty	Time Off to Vote
The Karen Stroud Memorial Scholarship	Training and Development
Leaves of Absence	Transportation Allowance
Life-Threatening Illnesses	Tuition Reimbursement
Medical, Dental and Life Insurance	Use of Ranch Facilities & Services
Other	Vacations
Profit Sharing & 401(k)

Medical, Dental and Life Insurance

Full-time staffers who have met the waiting period requirements are eligible for a variety of group insurance options. A detailed description of these plans is provided during the New-Hire Benefits Meeting and is available from Human Resources.

Intergroup Well Rewards Program
For those participating in the Intergroup of Arizona medical plan, Intergroup offers the Well Rewards program where you can get discounts at select services and products, from eyewear, health clubs and podiatry, to sports safety equipment, child car seats, home protection, vitamin supplements, and more. Visit Human Resources for more information.

Profit Sharing and 401(k) Plans

Eligibility for profit sharing and 401(k) is determined by length of service and number of hours worked per year. Information regarding eligibility and details of these will be presented in the New Hire Orientation and is also available at Human Resources.

Vacations

Full-time, part-time and on-call staffers are awarded two paid (work) weeks of vacation after the completion of one year of continuous service as a full-time staffer and a minimum of 16 hours as part-time or on-call. Two paid (work) weeks of vacation are awarded after completion of the second, third and fourth years of continuous service as a full-time staffer. Three paid (work) weeks of vacation are awarded after completion of the fifth, sixth, seventh, eighth and ninth years of continuous service as a full-time staffer. Four paid (work) weeks of vacation are awarded after completion of the tenth and following years of continuous service as a full-time staffer, calculated as explained below each year.

Holidays

Additional pay is awarded to nonexempt full-time, nonexempt part-time, and nonexempt temporary staffers for work performed on the following holidays. Since Canyon Ranch is open on a year-round basis, no staffer is guaranteed a day off for any holiday.

New Year's Day
New Year's Eve (as indicated)
Memorial Day
Independence Day
Labor Day
Thanksgiving
Christmas Eve (as indicated)
Christmas Day

Sick Leave

Canyon Ranch provides paid sick leave benefits to eligible staff members for periods of temporary absence due to illness or injury. Sick pay is never intended to be a form of reimbursement for a non-illness- or non-injury-related absence. Sick pay is a benefit for those who are actually ill or injured, or to care for a sick family member.

Leaves of Absence

A leave of absence is an excused absence from work that provides limited protection of a staffer's status at Canyon Ranch. Canyon Ranch adheres to the provisions of the federal Family Medical Leave Act (FMLA). Accordingly, staff leaves of absences are classified as either a FMLA leave of absence or, if FMLA requirements are not met, a personal leave of absence.

Family Medical Leave of Absence
The Family Medical Leave Act (FMLA) was enacted into law on February 5, 1993. In general, FMLA entitles qualified staffers up to a total of 12 weeks of unpaid leave during any 12-month period for the birth or adoption of a child, to care for a spouse or an immediate family member with a serious health condition, or when unable to work because of a serious health condition. Canyon Ranch maintains any pre-existing health coverage during the leave period and, once the leave period is concluded, reinstates the staffer to the same or an equivalent job.

Personal Leave of Absence
Canyon Ranch may grant an unpaid personal leave of absence of up to 12 weeks to eligible staffers who wish to take time off from work to fulfill personal obligations. Eligible staffers applying for a personal leave of absence must have completed six months of employment with the Ranch and must have provided 416 hours of service during the six months prior to the request.

Military Leave
Staff members may take unpaid leaves of absence to comply with competent orders of the State of Arizona or the United States for active duty or to attend camps, maneuvers, formations, or armory drills.

Benefit eligibility and accrual are calculated in accordance with applicable state and federal law. Benefit programs are unaffected, and the staffer may choose to use any accrued vacation pay for the absence.

Bereavement Leave

If a staff member wishes to take time off due to the death of an immediate family member, the staffer must notify his or her supervisor immediately. Up to three days of paid bereavement leave per incident are available to staffers who are full-time and have completed six or more months employment at that status. Bereavement pay is calculated based on the base pay that a staffer would otherwise have earned had he or she worked on the day of absence. Additional unpaid time off may be granted.

Life-Threatening Illnesses

Canyon Ranch recognizes that staffers with life-threatening illnesses may wish to continue their normal pursuits, including work, to the extent that their condition allows. The decision to continue work is based on the ability to perform the essential functions of the job, with or without reasonable accommodation and as appropriate, on the receipt of satisfactory medical evidence that the staffers do not present a direct threat to themselves or others. Evaluation of the potential dangers presented by individuals with life-threatening diseases occurs on a case-by-case basis using existing medical and scientific evidence.

Use of Ranch Facilities & Services

Many Ranch facilities and any non-medical services may be used by staffers during hours that the staffers are not scheduled to work. To remain eligible for this privilege, however, they must bear in mind that all facilities and services are intended primarily for the guests. Staffers must immediately stop using any facility for which a guest is waiting.

The following facilities may be used by Canyon Ranch staff members:

Swimming pool	Racquetball and squash courts
Basketball court	Tennis courts
Cool dip	Steam room
Inhalation room	Sauna
Jacuzzis	Weight room
Locker rooms

Training and Development

Canyon Ranch believes in providing its staff with opportunities to refine their skills, and learn new skills that will facilitate their professional development. As part of the many staff services offered by Canyon Ranch, the Training & Development section of Human Resources offers regular training workshops on various topics that affect Ranch staff. Announcements of upcoming workshops are provided in the Canyon Ranch newsletter and weekly bulletins.

Staff are also eligible to request attendance at outside workshops and classes that will train them in job-related skills that will benefit both the staffer and the Ranch. Approval for attendance at these workshops must first be granted by both the supervisor and Human Resources.

Any mandatory Canyon Ranch training and development activities will be considered work time and staffers will be compensated for such activities. Staff members who perform more than one job, at more than one rate of pay, will receive a prorated average of their rate of pay for the time spent in training activities if such activities benefit the staffer's performance in each job.

Staff Discounts

Discounts are offered to staff members by the Beauty Salon, Boutique and Ranch Store. Many personal services (massages, herbal wraps, skin care, etc.) are also offered to staffers at a savings. The details of these discounts are available by contacting each of these departments directly.

Jury and Witness Duty Leave

Canyon Ranch encourages staff members to fulfill their civic responsibilities by serving jury duty or by appearing in court for witness duty whenever summoned to do so. Full-time and regular part-time staffers may request up to two weeks of paid jury or witness duty leave. Others may have their schedules adjusted to accommodate jury and witness duty. Jury and witness duty pay is calculated on the staffer's base pay rate times the number of hours the staff member would otherwise have worked on the day of absence. The actual amount of compensation awarded by the court is deducted from the pay calculations for hourly staffers. If a staff member has been summoned as a witness for Canyon Ranch as a result of a job-related event, he/she receives paid time off for the entire period of witness duty.

Time Off to Vote

If a staff member needs time off to vote because their work schedule prevents them from getting to their polling place, please see your supervisor at least two weeks in advance.

Tutition Reimbursement Program

Staffers are encouraged to further their undergraduate education by participating in the Canyon Ranch Tuition Reimbursement Program. The Program provides reimbursement or partial reimbursement for tuition in specific instances. Funds are limited and are awarded on a first come first served basis. Information is available from Human Resources.

Resort to Health_sm: Staff Wellness Program

"Resort to Health" is the name of Canyon Ranch's staff wellness program. As a staff member, you are automatically enrolled in the wellness program.

The mission of the program is to create an environment that is supportive of positive heath practices and offer opportunities for staff to learn the skills they need to optimize their health and well being through fitness, nutrition, stress management, and safety.

Many wellness opportunities are available for Canyon Ranch staff, including:

fitness classes	intramural leagues
fitness club family discounts	personal wellness consultations
health education workshops	strength & conditioning
health screenings & fitness testing	video & book library

To find out more about the Resort to Health program, click here.

Employee Assistance Program

Canyon Ranch recognizes that with today's complexities, its staff members may require counseling assistance for personal issues.

The Ranch has contracted with a local employee assistance program to provide such a service. Staff members and their families using the EAP have the added benefit of knowing that the service is confidential and free of charge.

Transportation Allowance

(Tucson) Carpool drivers and riders are compensated for participating in the Ride Share program.

Sick Child Care Reimbursement

Staff are reimbursed out of their accumulated sick leave for sick child care expenses which allow them to come to work.

Other

The following are some of the other benefit programs available to eligible staffers:

Credit Union Membership
Mel's Diner (staff cafeteria)
Price Club Membership
Uniforms

Karen Stroud Memorial Scholarship

(Except in Lenox) Karen Stroud, a dedicated member of the Massage Department and the Canyon Ranch family for 15 years, passed away on January 15, 1998, after a battle with breast cancer. A gentle healer and valued friend, Karen Stroud shared her soaring spirit with all who knew her. As a massage therapist at Canyon Ranch, Karen used her gifts to soothe, rejuvenate and inspire guests and colleagues.

In gratitude for Karen’s generous contributions to Canyon Ranch, a scholarship program has been established with the Desert Institute of the Healing Arts. Karen was a graduate of the institute and embodies the highest personal and professional standards. Qualified Canyon Ranch staff may apply for these $500 - $1000 scholarships. It is our hope that scholarship recipients will carry on Karen’s tradition of excellence in the healing arts.

©2000 Canyon Ranch Management, L.L.C.